The most common hearing aid repair work is based on dirt and debris blocking the microphones and the receivers. In other words, the majority of repairs required are sue to poor/low maintenance. Nonetheless, if the hearing aids are well maintained, generally speaking, they can last 5 to 7 years.
In-The-Ear (ITE), In The Canal (ITC), and Completely In the Canal (CIC) aids have their working parts in the ear mould, and therefore tend to need repairing more often than Behind-The-Ear (BTE) aids.
If you think your hearing aids are malfunctioning, you should first change the battery and then check for wax. If wax is present, clean the device using the cleaning tool provided with your new hearing aids. If the instrument still doesn't work, contact your hearing care professional.
UK hearing aid repair
Prestige Hearing (UK) Ltd is dedicated to maintaining ALL hearing instruments, regardless of make or model, analogue or digital. The British Hearing Centre & Prestige Hearing are both able to offer repairs to any make & model. Repairs are usually carried out by the original manufacturer. Chargeable repairs will normally carry a minimum of 6 months warranty. They can also organise manufacturers repairs to hearings aids that have been supplied by other companies and are covered by warranty. The British Hearing Centre and Prestige Hearing are always happy to see a hearing aid user to service/clean/check their hearing aid and reassess the hearing loss at no charge. In addition, some simple tips and advice may be given on preventative maintenance.
How to maintain your hearing aid
- Try not to get your hearing aids wet. If they do become wet, open the battery door and remove the battery, wipe the outside with a dry cloth and then allow the hearing aids to dry in open air.
- Always store your hearing aids in a safe place away from children and pets.
- Always store your batteries in a dry place and keep them away from moisture (swimming pool, sink, shower, rain).
-
Each evening, remove your hearing aids before going to bed. Try to get into the habit of opening the battery door whenever you are not using them. This ensures that they are turned off and enables the instruments to dry out during the night.
